Terms of Service

A highly unique and creative idea!

The best choice for gifting!

Welcome to AK GOODMAN LTD. By accessing or using our website www.akgoodman.net (the “Site”) and making a purchase, you agree to comply with and be bound by these Terms of Service (“Terms”). If you do not agree to these Terms, please do not use the Site.

AK GOODMAN LTD reserves the right to modify or update these Terms at any time. We encourage you to review this page periodically for any updates or changes.

1. General Terms

Agreement: These Terms constitute an agreement between you and AK GOODMAN LTD, a company registered in the United Kingdom.
Age Requirement: By using this Site, you represent that you are at least 18 years old, or that you have the consent of a parent or guardian to use this Site.
Account Responsibility: If you create an account with us, you are responsible for maintaining the confidentiality of your account details and password, and for all activities that occur under your account.

2. Products and Services

Product Availability: All products are subject to availability. We make every effort to accurately display our products, but we cannot guarantee that the descriptions, images, or availability of products are always accurate or complete.
Pricing: Prices for products are displayed on the Site in GBP (British Pounds) and are inclusive of applicable taxes unless otherwise stated. Prices are subject to change without notice.
Product Information: While we strive to provide accurate and up-to-date product information, there may be occasions when information such as product details, prices, or promotions may have inaccuracies or errors.

3. Orders

Order Placement: By placing an order, you are making an offer to purchase the selected products in accordance with these Terms. Orders are subject to acceptance by AK GOODMAN LTD.
Order Confirmation: You will receive an email confirming receipt of your order. This does not signify acceptance of your order, and we reserve the right to cancel any order if necessary.
Order Cancellation: Orders can only be canceled if they have not yet been processed or shipped. If you wish to cancel an order, please contact us immediately.

4. Payment

Payment Methods: We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and Stripe.
Payment Processing: Payment processing is handled by trusted third-party services (e.g., PayPal, Stripe). We do not store your credit card details on our servers.
Failed Payment: If a payment fails or is declined, your order will not be processed. You will be notified of any payment issues, and you can attempt to complete your payment again.

5. Shipping and Delivery

Shipping: We offer both standard and express shipping options. Shipping costs will be calculated during checkout based on your location and the shipping method chosen.
Delivery Times: Delivery times vary by destination and the shipping method chosen:
- Standard Shipping: 5-10 business days (depending on location)
- Express Shipping: 2-5 business days (depending on location)
Shipping Delays: We are not responsible for delays caused by external factors, such as customs clearance, weather conditions, or carrier delays.
International Shipping: We offer international shipping, and customs duties, taxes, and any other additional charges are the responsibility of the customer.

6. Returns and Refunds

Return Policy: We offer a 30-day return policy for most products. Items must be unused, in their original condition, and in the original packaging. Certain items may not be eligible for return due to hygiene reasons, such as earrings.
Refunds: Once we receive and inspect the returned item, we will issue a refund to the original payment method. Please note that the shipping fees are non-refundable, and customers are responsible for return shipping costs.
Exchanges: If you wish to exchange an item, please contact us at payment@akgoodman.net to initiate the exchange process.

7. Warranty and Limitation of Liability

Warranty: We offer a 1-year warranty on most products, covering defects in materials and workmanship. This warranty does not cover damages caused by misuse, accidents, or wear and tear.
Limitation of Liability: AK GOODMAN LTD is not responsible for any indirect, incidental, special, or consequential damages arising from your use of the Site or the products, including loss of profits, data, or business interruption.

8. User Conduct

Prohibited Activities: You agree not to use the Site for any illegal or unauthorized purpose. You may not engage in activities that disrupt or interfere with the functionality of the Site, including using malicious software or scripts to harm or interfere with our systems.
Intellectual Property: All content on the Site, including text, images, logos, and designs, is the property of AK GOODMAN LTD or its licensors and is protected by intellectual property laws. You may not use any content from the Site without our express permission.

9. Privacy and Data Protection

Your use of the Site is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data. Please review our Privacy Policy for more information on how we safeguard your information.

10. Termination

We may suspend or terminate your access to the Site and services if we believe you have violated these Terms. You may also close your account at any time by contacting us.

11. Governing Law

These Terms are governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from these Terms or your use of the Site will be subject to the exclusive jurisdiction of the courts in the United Kingdom.

12. Changes to Terms of Service

AK GOODMAN LTD reserves the right to update or change these Terms at any time. When we do, we will post the updated Terms on this page and update the “Effective Date” at the bottom of the page. We encourage you to review this page periodically to stay informed about any changes.